Companion Animal

Frequently Asked Questions

• Do I have to have an appointment?

  Patients are seen by appointment, walk-ins will be seen but appointments are given priority except for emergencies.

• Does your hospital bill clients?

  No, All services must be paid at the time of service.

• What payments types do you accept?

  American Express, Cash, Check, Discover, Mastercard, Visa, and Care Credit. Click here to apply for Care Credit: https://www.carecredit.com/

• Can I get an estimate for the services I am considering having done to my animal?

  Yes, you can request an estimate at any time and we will gladly provide you with a treatment plan.

• Do you board animals?

  Yes, however we have limited boarding space for cats and dogs, so we recommend scheduling in advance near holidays and school breaks.
  We have large indoor runs or cages, we walk them outside at least twice a day, and we provide blankets, towels, Hills ID Low Fat dog food, and Hill’s Science Diet Sensitive Skin and Stomach cat food. If your pet is on a special diet, you may bring it with you.

• When should my dog or cat start getting vaccinations?

  For Dogs: Vaccinations begin at 6 weeks; boosters are given at 8 weeks, 12 weeks, and 16 weeks of age.
  For Cats Vaccinations begin at 9 weeks; boosters are given at 12 weeks and 16 weeks of age.

• What age does my pet receive a Rabies Vaccination?

  In Bossier Parish pets must be 4 months of age or older to get the rabies vaccine.

• At what age should I start my pet on heartworm preventative?

  You can start heartworm preventative between 6-8 weeks of age.

• Should my pet be on monthly Heartworm Preventative year around in Louisiana?

  We strongly recommend having all the dogs and cats on monthly heartworm prevention year-round, we are one of the states with the highest occurrence of heartworm disease.

• What days of the week do you do surgery?

  Tuesday, Wednesday, Thursday, and Fridays by appointment only, we prefer you bring your pet in the evening before surgery by 5:30, but arrangements can be made to drop them off the morning of surgery between 7 and 7:30 am.

• What is the pre-anesthetic blood screening and why is it necessary?

  It tests liver and kidney functions, the pre-anesthetic blood screening are done to assure safety of your animal during surgery and the ability to heal properly.

• How long do the sutures stay in after my pet’s procedure?

  If your pets’ procedure required external sutures or staples, they can be removed 10 days after surgery.

• Is it a good idea to let my pet have at least one litter?

  No, there is no advantage to letting your pet have one litter. However, there are plenty of advantages to having your pet spayed or neutered. These advantages include decreasing the chances of mammary tumors, cystic ovaries, and uterine infections later in life, decreasing the desire to roam, incidence of prostate cancer later in life, and helping prevent spraying, marking and aggression.

• What age can I have my pet spayed or neutered?

  Spaying and neutering can be done as early as 6 months of age or older. Your pet is examined prior to surgery to determine whether your pet is healthy enough to undergo the surgical procedure. We prefer that your animal is current on all vaccinations at the time of surgery and a pre-anesthetic blood screen prior to undergoing anesthesia and surgery to minimize the risk of anesthesia to your pet.